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RCDSO – Patient Safety Incidents and Adverse Events

Thursday, January 24, 2019
Category 1 – 3 CE Points

Course Description:

The Professional Liability Program (PLP) provides malpractice protection and risk management advice to Ontario dentists. In this interactive presentation, PLP staff will describe dentists’ legal obligations when an adverse clinical event occurs and provide practical advice for managing care and communicating with patients following an adverse event or negative treatment outcome.

Learning Objectives:

At the end of the session, participants will:

  • Be able to define adverse events and distinguish them from other negative treatment outcomes.
  • Know your legal and professional obligations when an adverse event occurs.
  • Be able to develop strategies for communicating with patients and their families about an adverse event.

Dr. Hong received his DDS from the University of Toronto, with honours, in 1983.  After graduation, he worked in public health, and started a general   practice in Toronto.  He also worked at Sunnybrook Hospital as a staff dentist for over 30 years. He continues in clinical practice and teaches dental students at U of T. Dr. Hong began working for the College on a part-time basis in 2001 as a Monitoring Officer in PCRA and joined the Professional Liability Program as a Senior Dental Consultant in 2016.

Ms. Danielle MacMahon graduated from the National University of Ireland, Galway (NUIG) in 2010 with a Corporate Law Degree. Thereafter, she completed a Masters degree in Law, Technology and Governance.  After graduation, Danielle worked in funds administration at BNY Mellon Funds Services in Ireland and moved to Toronto in January 2014. Danielle began her current role as Professional Liability Advisor with the Professional Liability Program in March 2017.

Ms. Lauren Morrison graduated from Osgoode Hall Law School in 2006. She practiced at a Toronto law firm for over 10 years defending claims involving the professional negligence of lawyers, massage therapists and other professionals. While at the law firm, her practice also included acting as PLP’s external defence counsel in the defence of dentists.  She has been a Legal Advisor with the Professional Liability Program since September 2017.

Date: January 24, 2019 from 5:30pm- 9:30pm
Registration and Dinner: 5:30 pm-6:30pm
Speaker: 6:30-9:30pm

Free for HPDA members.
Non-members welcome for $99 + HST

Mississauga Grand – Banquet & Convention Centre
35 Brunel Road, Unit 7
Mississauga, ON, L4Z 3E8

Register Now!



 must be received by 5:00 pm, 5 business days before the event and must be sent in writing by email to info@hpda.ca. There will be a 20% administration fee charged for cancellations, subtracted from the refund. Cancellation/refund requests will not be accepted less than 5 business days before the event.

Above is not valid for the free events for HPDA members where cancellation notifications must be sent up to 24 hours prior to the event.

Author: Reza

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