Business of Dentistry Series: Think Like a CEO: Business Leadership for Dental Practice Owners- Thursday,  November 27, 2025

Category 3 - 3 CE Points

Speaker: Tala Batarseh

Location: Hyatt Place Toronto/ Mississauga Centre - 5787 Hurontario St, Mississauga, ON L4Z 2H7

Parking is Free

Business attire (no scrubs, please)

HPDA members attend for free 

Staff of HPDA Members - $99

Non-members welcome for $199

Registration deadline - November 25, 2025

Agenda:

5:30 - 6:30 pm Registration and Dinner

6:30 - 6:45 pm HPDA announcements and updates

6:45 - 9:15 pm Lecture & Q&A

Course Description:

This advanced session is designed for dental practice owners seeking to elevate their role from clinician-manager to strategic CEO. Participants will explore frameworks for optimizing operational efficiency, analyzing key financial indicators, and implementing scalable systems that support sustainable growth. Emphasis will be placed on data driven decision making, team performance management, and accountability structures that align staff behavior with organizational goals. Attendees will leave with actionable strategies to enhance profitability, streamline practice operations, and lead high performing teams with clarity and confidence.

You will learn how to :

• Establish and Track Key Business Metrics:

Implement a dashboard of KPIs (e.g., production per provider, overhead %, case acceptance rate) to guide strategic decisions and monitor practice health in real time.

• Redesign Your Accountability Structure:

Introduce role clarity, performance expectations, and a feedback loop that empowers team members and aligns their efforts with practice goals.

• Implement Systemized Workflows for Consistency and Scale:

Standardize key operational processes—such as new patient intake, case presentation, and hygiene reactivation—to ensure predictable results, enhance team efficiency, and support sustainable growth.

• Shift from Reactive to Proactive Leadership:

Allocate dedicated CEO time weekly to focus on strategic planning, team development, and business growth—moving beyond daily firefighting.

Presenter’s Bio:

Tala Batarseh is the visionary behind DenTala Coaching & Consulting, a leading firm in the dental industry.

She earned her bachelor's degree in business administration and a certification of general management from York University, she has been making a profound impact on dental practices for over 15 years.

Tala's dedication to mentorship and coaching has helped numerous clinicians and auxiliary team members excel in their roles.

Tala's quest for knowledge is evident in her extensive CV of continuing education courses, ranging from dental treatment sales and treatment coordination to executive leadership training and IPAC compliance.

Combining her theoretical experience with a wealth of hands-on experience, Tala has become a driving force in propelling dental practices towards unprecedented success. Whether it's guiding new dentists embarking on their startup journey or assisting seasoned veterans in scaling their existing operations, Tala's passion and determination remain unparalleled. From turnkey projects to long-standing legacies practices, she has consistently delivered outstanding results in the dental space.

Her track record of success is a testament to her unwavering dedication and innovative approach, making her a true luminary in the dental world.

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